LET’S BOUNCE INFLATABLES RETURN & EXCHANGE POLICY
At Let’s Bounce Inflatables Ltd, we stand behind the quality of our inflatable products. All sales are final; however, products with verified manufacturing defects may be eligible for repair or replacement under our One Year Limited Warranty.
Warranty Eligibility:
- Applies only to regular-priced and sale items.
- Clearance items are not covered by warranty and are sold as-is.
- Claims must be made within one year from the purchase date and are non-transferable.
- Photos and videos documenting the issue are required with all claims.
What’s Covered:
- Defects in materials, design, or workmanship.
- Assessment may be done via email/photos or physical inspection at our shop location.
What’s Not Covered:
- Normal wear and tear, color fading, misuse, mold/water damage, or unauthorized repairs.
- Items such as zippers, velcro, netting, pool liners, high-traffic areas, etc.
Shipping:
- The customer is responsible for all shipping costs related to returns or repairs.
- If a product is found to be covered under warranty, repair will be done at no charge, but return shipping remains the customer’s responsibility.
No Refunds or Exchnges:
We do not issue refunds or exchanges under any circumstances.
To start a warranty claim, please email info.letsbounce@gmail.com with:
- Proof of purchase
- Description of the issue
- Clear photos and videos of the defect